Terms And Conditions

Germany
Fa. Hewish
Postfach 3005

67618 Kaiserslautern

Tel. +49 (0) 631 750 1212
Fax +49 (0) 631 750 1213
E. Mail: info@ferodu.de

§ 1 Area of Application
The company Hewish owned by Heinz Röber carries out all customer orders according to the following General Business Conditions. Any alterations of these general
contract terms will not be accepted, unless they are confirmed by us in writing. A written confirmation by the seller is also needed if the buyer wants to transfer rights and
duties from the sales contract.

§ 2 Conclusion of Contract
a) All offers by the company Hewish are subject to change without notice and without obligation. A sales contract is concluded when delivery has been confirmed by us via email, fax or mail. A prior confirmation of receipt of order does not mean a conclusion of contract yet.
b) If the company Hewish owned by Heinz Röber notices that after receipt of order the ordered goods are not available or that delivery is legally impossible, then the Hewish company has the right to offer a replacement article of the same quality and for the same price. The replacement article can also be returned within 4 weeks if it doesn’t meet the customer’s expectations. If an ordered article or replacement article can not be delivered, we are entitled to withdraw from our duty of delivery; at the same time we are obliged to inform you directly about it and to immediately refund amounts received in beforehand.
c) Compnsatins will be payed, when there are any costs. If thecontract will be cancelled, the client have to pay 40% of the bill. When the production have start, there i sno turning back from the contract.
d) Prices don’t comprise packaging, transport and shipping costs. Any modification of this rule must be displayed in the description of the article. Import duties must be paid by the buyer.
e) Our general terms of payment are: payment in advance.

§ 3 Right to cancel the Contract
The right to cancel or return according to the rules for non-local sales contracts doesn’t exist in the following cases:
a) Contracts where the rules for non-local sales cannot be applied (e.g. sales by shops)
b) Delivery of goods that were made according to client’s specifications or are clearly tailored to the personal needs, or if the goods are not suitable for sending them back.
c) In other cases of § 312, paragraph 4 BGB? (German Civil Code).

§ 4 Delivery Periods
Articles on stock (No liability is assumed for any problems of shipment) are dispatched within 5 days. If the goods are not available at the time of order, we’ll effect delivery as
soon as possible. If delivery cannot be effected because of force majeure, workers on strike, unpredictable obstacles or other circumstances we are irresponsible for, the
delivery period will be prolonged. In case of non-delivery because of some other reason apart from those mentioned above, the buyer is allowed to fix a period of grace in
writing, threatening to cancel the contract, and when the additional period of time has expired, the buyer can put his threat into effect. If the goods can not be delivered by
fault of the producer or sub-deliverer, both us as well as the buyer may cancel the contract, on condition that the fixed delivery date has been overdue for more than 2
months. Claim of damages because of late delivery or impossible delivery or failure to deliver is excluded, except in cases where legal representatives of the Hewish
company, owned by Heinz Röber, acted intentionally or through severe negligence.

§ 5 Terms of Payment
80 % of the amount is due at placing of orders, the remaining 20 % must be paid at the beginning of production . The total amount has to be paid in euros.
We can only accept modes of payment that were offered at the time of order.
The Hewish company, owned by Heinz Röber, is allowed to cancel the sales contract if you get in arrears with payment.

§ 6 Reservation of Ownership
a) Ownership of objects and assets sold is retained until the customer has met all the legal claims relating to business with us.

§ 7 Warranty/ Guarantee

For all articles that we labelled new, the legal guarantee of 2 years is granted.

Transport and Insurance
Freight documents, export declaration and invoice are listed separately. When handing over the ordered goods to the carrier (mail, railway, parcel service or haulier) we
have fulfilled our duties from the contract and all risks are transferred to you, this is also applicable to returns. Please check the goods on receipt whether they are in perfect
condition. In case of damage by transport please inform us immediately. Please inform us directly in writing about any damage by transport or loading and have a note made
about it on the delivery note so that the transport insurance remains effective. The customer commits himself to check all our deliveries on receipt of the articles whether
they are perfect and the correct ones. Customers must report defaults in writing within one month after receipt of the consignment. When returning the articles, a copy of
the invoice/ delivery note and a detailed description of the defaults should be attached to make sure quick dealing with the matter.

§ 8 Guarantee and Responsibility for Defaults
In exceptional cases of faulty goods you’ll have 2 options of performance (to have defaults removed or new delivery), and if the special legal requirements are fulfilled, the
right of abatement of the purchase price and apart from that the right of compensation. Complaints must be filed by email, fax or mail. Obvious material and production
mistakes must be complained about immediately. On delivery packaging has to be inspected for damages. In case of damages inform us straight away about it. Complaints
that weren’t lodged directly, can not be considered.

§ 9 Data Security
The buyer agrees with the seller’s saving and processing of his/ her personal data of the business relation. This data is dealt with utmost care and confidence in accordance with current
data protection rules. Your data will not be passed on to a third party without your prior agreement

§ 10 Concluding Specifications
In case of invalidity of single rules, validity of the remaining rules is untouched.

§ 11 Jurisdiction
For both parties, the location of the Hewish company is the place of performance and jurisdiction according to the laws of the Republic of Germany.

Please note concerning links on our homepage:
In spite of careful control of the contents we don’t take over responsibility for the contents of external links. For the contexts of the linked sites, only the authors of those
sites are responsible.
With placing an order, you accept our general business conditions.